Receptionist / Front Desk Executive

Job Title: Receptionist / Front Desk Executive

Location: Ahmedabad

Department: Administration / Office Management

Reports To: Office Manager / Admin Manager

Job Summary:

We are looking for a friendly and professional Receptionist/Front Desk Executive to manage our front desk and ensure the smooth operation of daily office activities. The ideal candidate will have 0-2 years of experience, a positive attitude, and the ability to manage multitasking efficiently. The Receptionist will be the first point of contact for our clients, visitors, and employees, ensuring a welcoming environment while assisting with general office administrative tasks.

Key Responsibilities:

1. Front Desk Management:
2. Greet and welcome visitors in a friendly and professional manner.
3. Answer, screen, and forward incoming phone calls to the appropriate department or individual.
4. Manage the visitor logbook and ensure proper visitor pass issuance.
5. Maintain a clean, organized, and presentable reception area.
6. Office Administration & Coordination:
7. Handle day-to-day administrative tasks such as scheduling appointments, managing calendars, and organizing meetings.
8. Assist with office supplies management (ordering, inventory control, and stocking).
9. Receive and distribute incoming mail and packages to respective departments or individuals.
10. Coordinate office maintenance and repairs as needed.
11. Email & Communication Management:
12. Assist in handling general email correspondence and redirecting it to the relevant team members.
13. Communicate effectively with internal staff and external visitors, vendors, and clients.
14. Support to Other Departments:
15. Assist other departments with administrative support, such as data entry, document preparation, and filing.
16. Provide assistance during events, meetings, or conferences held at the office.
17. Help with the preparation and organization of company documents or reports.
18. Customer Service & Visitor Assistance:
19. Address inquiries or requests from visitors and employees promptly.
20. Ensure a high level of customer service, whether in person, by phone, or email.
21. Maintain a professional, courteous demeanor with clients and visitors at all times.
22. Maintaining Office Schedules:
23. Support in managing conference room bookings and keeping track of office calendars.
24. Coordinate with various teams to ensure smooth execution of day-to-day tasks and appointments.

Qualifications & Skills:

1. Education:
2. High school diploma or equivalent; a Bachelor's degree is a plus (especially in administration, business, or related fields).
3. Experience:
4. 0-2 years of experience in a receptionist, customer service, or office administration role.
5. Skills & Knowledge:
6. Proficient in MS Office (Word, Excel, Outlook, PowerPoint).
7. Excellent verbal and written communication skills.
8. Strong organizational skills and ability to multitask.
9. Positive attitude with a professional appearance and demeanor.
10. Ability to handle confidential information with discretion.
11. Personal Attributes:
12. Customer-oriented, with strong interpersonal skills.
13. Ability to work independently and in a team environment.
14. Flexible, proactive, and eager to learn.
15. Strong attention to detail and problem-solving abilities.

Additional Information:

1. Competitive salary and benefits package.
2. Opportunity to develop administrative skills and grow within the company.
3. A dynamic and friendly working environment.